Zero
808.740.1177 cell
zero@zeroworkz.com.com
Campbell
Kailua-Kona HI
"efficiency sherpa," "idea machine,"
"customer-experience champion"
Displaced from Maui due to fires 08.2023
Introduction
Dear Hiring Manager,
I'm excited to express my interest in joining your team, bringing over 30 years of diverse experience. I've achieve marked successes in project management, marketing, and hospitality management and I’m inspired at the potentials here.
Please note that I am recently displaced due to the wildfires on Maui on August 8, 2023, which has been declared a Federal disaster. I experienced total loss of my personal possessions, lodging, and sources of employment. Subsequently I relocated to Kailua Kona, and I would greatly appreciate any additional consideration that is appropriate.
I'm a tech-driven professional committed to innovating. My prevailing goal is to bolster a forward-focused team, leveraging my extensive expertise for mutual success.
I am eager to explore how my skill set aligns with your team's needs and objectives. I kindly request an opportunity to engage in a conversation or Zoom meeting at your earliest convenience.
Thank you for your consideration.
Aloha
Zero Campbell
cell/text 808.740.1177
Zero
808.740.1177 cell
zero@zeroworkz.com.com
Campbell
Kailua-Kona HI
"efficiency sherpa," "idea machine,"
"customer-experience champion"
Recently displaced from Maui fires 08.2023
Work Experience
Marketing Director
2022 - 2023
Hawaii By Storm Tours (Maui)
Craft promotion and social media campaigns, website blog posts, and print media. Maintain local sales outlet channels, Respond to all webform inquiries and review posts. Answer incoming reservations/info calls.
NOTEABLE: Sustained consistent follower growth on multiple platforms. Created POD merch shop and created monthly new designs. TripAdvisor "Best of the Best 2023" Award
Director of Business
2019 - 2022
Bad Ass Coffee Co of Maui (Lahaina HI)
Retail store/coffee takeaway replenishment and merchandising for 2-store franchise, warehouse organization and processing, webstore management and fulfillment, review management, all incoming emails and phone calls, marketing creation and implementation,
NOTEABLE: Spearheaded webstore conversion to Square POS, implemented subscription product, model, grew in-store sales to all-time location highs in 2020/2021
Project Manager & A/R
2017 - 2019
Candid Worldwide Printing (Las Vegas NV)
Collaborate with customers on large-format printing projects, submit client artwork to graphics prep team and get client approval on proofs, schedule print jobs and coordinate permitting and installations, create and submit billings, document highlights for social media promotions
NOTEABLE: Obtained NV Contractors License to add installation eligibility for entire office, reduced delinquent A/R to lowest levels in location history, created/ implemented new showroom floor plan and product display
VIP Host
2015 - 2017
Treasures Gentleman's Club (Las Vegas NV)
Greet, seat guests and introduce to service staff and entertainers, upsell private rooms and bottle service packages, coordinate private parties and off-site events, cultivate marketing liaisons and agents
NOTEABLE: Acted a liaison to tour operators and party-van operators for group events and payouts
Education
Bachelor's -Business Mgmt
1999 (3.6/4.0)
Nova Southeastern University (Ft Lauderdale FL)
Emphasis in Macro-Economics
Keynote Presentation: "The Service - Profit Chain"
Additional Employment & Skills Menu on Page 2
Zero
808.740.1177 cell
zero@zeroworkz.com.com
Campbell
Kailua-Kona HI
"efficiency sherpa," "idea machine,"
"customer-experience champion"
Recently displaced from Maui fires 08.2023
Work Experience
additional highlights
General Manager
Patey’s Place Hostels (Maui & Big Island HI)
2006 - 2010
Two-location company offering budget transient lodging. Vetted, trained, and scheduled staff of 20+. Coordinated all marketing efforts property management and improvement, compliance, inventory, budgeting, front office operations, and customer service issues.
NOTEABLE: created and implemented standardized, unified policies and procedures online reference manual & video training tutorials
Financial Planner
American Express Financial Planners (Ft Lauderdale FL)
1998 - 2000
Employed dynamic strategies to generate a robust client base for our wide array of investment and insurance products. My responsibilities included crafting goal-oriented reports and presentations, making compelling pitches to clients and prospects, and handling all financial transactions in-house. I maintained strong client relationships by regularly conducting in-office, off-site, and in-home meetings.
NOTEABLE: played a pivotal role in implementing PalmPilot-based CRM software and effectively expanded my network and client base through volunteer work with Junior Achievement.
Legal Analyst
American Express Travel Related Services (Ft Lauderdale FL)
1996 - 1998
Led a 6-person Legal Analyst team serving as a satellite team to the General Counsel's New York office. Investigated complaints and filings for damages under $25,000, examined regulatory compliance matters, and handled demand letter responses. Negotiated settlements and prepared discovery briefs for outside counsel.
NOTEABLE: represented the Company in depositions nationwide and exposed a group of inmates involved in fraudulent lawsuits against credit card companies across the country.
Founder & CEO
ZeroWorkz Consulting & Marketing (Maui HI)
Sole proprietorship I created and promoted to help startups, creators, and small businesses with business plans, branding, technology choices, social media engagement, product selection and service model. This project is an ongoing endeavor, relaunching 4Q’23.
2022 -
Licenses & Awards
Expertise
Food Handler's Certification Hawaii (2022)
Forbes Certification
In-Room Dining Service
(2014) 98/100 score
CRM/Salesforce
Copywriting
Project Management
Office suite
Social Media content
Restaurant operations